What's the service procedure?
Step-by-step repair of your equipment. We ensure complete transparency at every stage - from the initial enquiry to the safe return of your device.
1
RMA Request
Log in to the RMA system and create a new request, describing the problem.
Product shipment
Pack the product, include the RMA number and send the parcel to the service centre’s address.
2
3
Diagnosis and repair
Our specialists will diagnose the fault and carry out the repair or replacement.
Return of the product
We will return the product to you once it has been checked and found to be in working order, along with a status update.
4
Contact us
Having trouble returning a parcel or need more information? Our advisers will be happy to answer all your questions.